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For Magento 1 stores up to 5 hours of updates coupled with Level 3 fast response times and support. We'll monitor your site for any downtime as well as security alerts and apply those to keep your site safe and secure*. You can chat with us right on the site and we will also create a Basecamp client account so you can post messages, files and tasks.
These plans are billed automatically each month to your card and if you need any extra hours you can purchase Support Blocks at a discounted rate.
- Support help by live chat for general questions
- Site content updates
- Extension monitoring
- Product Optimizing
- Browser Compatibility Testing
- Product Editing
- Load Speed Testing
- Monthly Site Health Check
- Uptime Monitoring
- Link Checking
- Alert Monitoring
- Seasonal / Promotional Backgrounds
- New Extension Monitoring and Recommendations
- Security Updates (SSH required)
- Basecamp Client Account
- Discounted Support Blocks
- Automatic Monthly Billing
- 3 Month Minimum
* FTP and admin access is required for all maintenance or support plans, SSH is required for security updates. See our Faqpage for details.