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We're experienced in designing, building and deploying Magento Commerce websites, with our knowledge of the Magento 1 framework we can quickly diagnose and fix most issues you may experience.
We do not outsource so you know you'll always be dealing with professionals within the USA and all work is carried out in house. You'll need to have important information like ftp (this is how we access the core code of your website) admin information (if applicable) as well as hosting details.
Support blocks are available in 30 minute increments, credits are good for 6 months, all estimates are approximate. If the work takes less time than estimated you can request a refund or leave it on account as a credit.